Inu Health's Privacy Policy

1. Introduction

Thank you for using our website and our service and your interest in how we are using and protecting your personal information. With this privacy policy, we would like to inform you about the personal data we collect and use, why we do so and how you can update, manage, export, and delete your information.

By using the services provided under our website, you are accepting the provisions of this Privacy Policy.

This privacy policy is intended to inform the users of this website in accordance with the statutory provisions on data protection (GDPR) on the nature, scope and purpose of the collection and use of personal data by us as the responsible party, which is Ana Catarina Rocha with contact information via email: (hereinafter referred to as the “Operator”).


2. How Inu Health processes Personal Data

We will use your Personal Data only in accordance with our Privacy Policy. If you do not wish us to continue using your Personal Data in this manner, you can request that your account (if you have one) be deactivated or deleted by contacting us.

We will only process your Personal Data if we have a lawful basis for doing so. Lawful bases for processing include consent, contractual necessity (i.e. processing that is necessary for the performance of a contract with you, such as your user agreement with us that allows us to provide you with the Products), legal obligations and our “legitimate interests” such as:

  • Improving our website and our services.

  • Complying with legal obligations, resolving disputes with users, enforcing our agreements.

  • Protecting, investigating, and deterring against fraudulent, harmful, unauthorized or illegal activity.

3. We process Personal Data for purposes such as:

  • keeping users informed of news related to Inu Health or its services.

  • providing the ability to view protected website content.

  • providing customer feedback and support.

  • meeting legal obligations.

4. What Information Inu Health Collects and Why

In this section, we have set out

  1. the general categories of personal data that we may process,

  2. the purposes for which we may process personal data and

  3. the legal bases of the processing

4.1.  Website usage data

We (may) process data about your use of our website and services and save these as "server log files" ("usage data").

The following data is logged:

  • Website visited

  • The point in time of access

  • Source/reference that led you to the page

  • Browser used

  • Operating system used

  • IP address used

The data collected are for statistical purposes only and to improve the website. However, the website Operator reserves the right to retrospectively check the server log files should concrete evidence point to unlawful use. These data cannot be assigned to specific persons. A merger of this data with other data sources will not be done.

The basis for data processing is Art. 6 (1) letter f GDPR, which allows the processing of data to safeguard the legitimate interests of the responsible party.

4.2.  Cookies

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

We use cookies for the following purposes:

  1. authentication - we use cookies to identify you when you visit our website and as you navigate our website

  2. status - we use cookies to help us to determine if you are logged into our website

  3. personalisation - we use cookies to store information about your preferences and to personalise the website for you

  4. security - we use cookies as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials, and to protect our website and services generally

  5. advertising - we use cookies to help us to display advertisements that will be relevant to you

  6. analysis - we use cookies to help us to analyse the use and performance of our website and services

  7. cookie consent - we use cookies to store your preferences in relation to the use of cookies more generally

Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. Blocking all cookies will have a negative impact upon the usability of many websites. If you block cookies, you may not be able to use all the features on our website. Cookies are stored on the basis of Art. 6 (1) letter f GDPR. The website operator has a legitimate interest in the technically error-free and optimised provision of its services.

4.3.  Enquiry data

We may process information contained in any enquiry you submit to us regarding our services ("enquiry data"). The enquiry data may include the following data

  • Name

  • Email address

Enquiry data will be processed for the purposes of offering, marketing and selling relevant goods and/or services to you. The information you provide in the enquiry will remain with us until you ask us to delete it, revoke your consent to the storage, or the purpose for data storage has been fulfilled (e.g., after your enquiry has been processed). Mandatory statutory provisions, especially retention periods, remain unaffected. The processing of the data entered into the enquiry takes place exclusively on the basis of your consent (Art. 6 (1) letter a GDPR).

4.4.  Service data

We may process your personal data that are provided in the course of the use of our services  ("service data"). The service data may include

  •   Your Name

  •   Email Address

The source of the service data is you, the user. The service data may be processed for the purposes of providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you.

The legal basis for this processing is Art. 6 (1) letter f GDPR. The website operator has a legitimate interest, namely the proper administration of our website and business. Furthermore, it is based on Art. 6 (1) letter b GDPR which allows the processing of data to fulfil a contract between you and us and/or pre-contractual measures, namely taking steps, at your request, to enter into such a contract.

4.6.  Data from analysis tools, marketing and advertising data

We use a variety of tools for the purposes of analysing the use of the website and services. The data collected may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use.

This website uses the "Google Analytics" service provided by Google Inc. (1600 Amphitheater Parkway Mountain View, CA 94043, USA) to analyse users’ website usage. The service uses "cookies," which are text files stored on your device. The information collected by the cookies is usually sent to a Google server in the US, where it is stored.

This website uses IP anonymisation. The IP address of users is shortened within the member states of the EU and the European Economic Area. This shortening eliminates the personal reference of your IP address. Under the terms of the agreement that website owners have signed with Google Inc., they use the information collected to compile an evaluation of the website's use and website activity and to provide services related to the use of the Internet. You have the option of preventing the cookie from being stored on your device by adjusting the appropriate settings in your browser. There is no guarantee that you will be able to access all features of this website without limitation if your browser does not allow cookies.

Furthermore, you may use a browser plug-in to prevent the information collected by cookies (including your IP address) from being sent to and being used by Google Inc. The plug-in is available through the following link:

Alternatively, you can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set to prevent your data from being collected on future visits to this site: Disable Google Analytics

Clicking on the link above will start the download of an "opt-out cookie". Your browser must allow cookies to be stored. If you delete your cookies regularly, you will need to click on the link each time you visit this website.

4.7.  Newsletter subscription data

Our website offers you the opportunity to subscribe to our newsletter. The newsletter will be sent by e-mail and contains information about new projects, products and offers. For this, we need your email address and your declaration that you agree to receive the newsletter. To provide you with targeted information, we also collect and process information voluntarily provided, such as areas of interest, birthdays and postcodes.

When registering for the newsletter, your email address will be used with your consent for your own advertising purposes until you unsubscribe from the newsletter. After you have subscribed to the newsletter, we will send you an email containing a link to confirm your registration.

The processing of the data entered for the subscription to a newsletter takes place exclusively on the basis of your consent (Article 6 (1) letter a GDPR).

5.  Providing your personal data to others

We do not sell or share your Personal Data to third parties for marketing purposes.

In addition, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation under German or European law to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

6.  Retaining and Deleting Personal Data

This Section sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.

Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

Notwithstanding the principle to delete personal data that is no longer necessary to keep without undue delay, we may retain your personal data as long as there are statutory retention requirements or statute of limitations of potential legal claims have not yet expired.

7.  How does Inu Health secure your information?

We utilize a combination of industry-standard security technologies, procedures, and organizational measures to help protect your Personal Information from unauthorized access, use or disclosure. To protect your data, we use reasonable measures such as encryption, secure socket layer, firewalls, password protection, physical lock and key and other internal restrictions on who may access data. Furthermore, we inform our employees on a regular basis on IT security in general and how to keep your data even more secure.

We recommend you take every precaution in protecting your Personal Information when you are on the Internet. For example, change your passwords often, and make sure you use a secure browser. If you have any questions about the security of your Personal Information, you can contact us at

8.  Amendments

We may update this policy from time to time by publishing a new version on our website. You should check this page occasionally to ensure you are happy with any changes to this policy.

9.  Your rights

In this Section, we have summarised the rights that you have under data protection law. Some of the rights are complex, and not all of the details have been included in our summaries. Accordingly, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.

Your principal rights under data protection law are:

  • the right to access;

  • the right to rectification;

  • the right to erasure;

  • the right to restrict processing;

  • the right to object to processing;

  • the right to data portability;

  • the right to complain to a supervisory authority; and

  • the right to withdraw consent.

Right to access

You have the right to confirmation as to whether or not we process your personal data and, where we do, access to the personal data, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data. Providing the rights and freedoms of others are not affected; we will supply you a copy of your personal data. The first copy will be provided free of charge, but additional copies may be subject to a reasonable fee.

Right to Rectification

You have the right to have any inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed.

Right to erasure

In some circumstances, you have the right to the erasure of your personal data without undue delay. Those circumstances include: the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; you withdraw consent to consent-based processing; you object to the processing under certain rules of applicable data protection law and the personal data have been unlawfully processed. However, there are exclusions of the right to erasure.

The general exclusions include where processing is necessary: for exercising the right of freedom of expression and information; For compliance with a legal obligation; or for the establishment, exercise or defence of legal claims.

Right to restrict processing

In some circumstances, you have the right to restrict the processing of your personal data. Those circumstances are: you contest the accuracy of the personal data; processing is unlawful but you oppose erasure; we no longer need the personal data for the purposes of our processing, but you require personal data for the establishment, exercise or defence of legal claims; and you have objected to processing, pending the verification of that objection. Where processing has been restricted on this basis, we may continue to store your personal data. However, we will only otherwise process it: with your consent; for the establishment, exercise or defence of legal claims; for the protection of the rights of another natural or legal person; or for reasons of important public interest.

Right to object to processing

You have the right to object to our processing of your personal data on grounds relating to your particular situation, but only to the extent that the legal basis for the processing is that the processing is necessary for: the performance of a task carried out in the public interest or in the exercise of any official authority vested in us; or the purposes of the legitimate interests pursued by us or by a third party. If you make such an objection, we will cease to process the personal information unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims.

You have the right to object to our processing of your personal data for direct marketing purposes (including profiling for direct marketing purposes). If you make such an objection, we will cease to process your personal data for this purpose.

Right to data portability

You have the right to object to our processing of your personal data for scientific or historical research purposes or statistical purposes on grounds relating to your particular situation unless the processing is necessary for the performance of a task carried out for reasons of public interest.

To the extent that the legal basis for our processing of your personal data is:

  1. consent; or

  2. that the processing is necessary for the performance of a contract to which you are party or in order to take steps at your request prior to entering into a contract,

and such processing is carried out by automated means, you have the right to receive your personal data from us in a structured, commonly used and machine-readable format. However, this right does not apply where it would adversely affect the rights and freedoms of others.

Right to complain to a supervisory authority

If you consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your habitual residence, your place of work or the place of the alleged infringement.

To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.

Right to withdraw consent

You may exercise any of your rights in relation to your personal data by contacting us via

10.  Our details

This website is owned and operated by Ana Catarina Rocha

Our principal place of business is at [Wöhlertstraße 14, 10115 Berlin].


If you have any questions or concerns regarding privacy in connection with our services, please send us a detailed message to

We will make every effort to resolve your concerns.